Pickle

Learn how to easily update your forwarding number for Pickle virtual phone services. Follow our step-by-step guide or contact our support team for assistance. Stay connected effortlessly with 1300, 1800,…

How to Update Your Forwarding Number with Pickle

If you’re experiencing issues with your virtual phone number, don’t worry! Many problems can be resolved quickly by following the steps below.

Troubleshooting Guide for Virtual Phone Numbers

Pickle offers a diverse range of phone numbers to suit the needs of businesses of all sizes.

Understanding Virtual Phone Number Types

Enhance your customer communication with advanced call routing options for 1300 and 1800 numbers. Learn how to optimise call management with geographic, time-based, and disaster recovery routing

1300 and 1800 Numbers: Call Routing Options Explained

Learn how to locate your Enhanced Rights of Use (EROU) invoice for 1300 and 1800 numbers. Follow our step-by-step guide to ensure seamless number activation with Think Pickle.

How to Find Your EROU Invoice

Learn how to activate your smart number with Think Pickle. Follow our step-by-step guide for seamless activation and tailored business plans.

How to Activate a Smart Number with Think Pickle

Signing up for a new 1300/1800 number is quick and easy:

Adding a new 1300/1800 number

Easy steps to open a trouble ticket for service difficulties

How to Report a Service Fault

Understanding the regulations surrounding Virtual Mobile Numbers (VMNs) is crucial for compliance and smooth operation. This article outlines the key requirements for using VMNs in Australia, including government regulations and…

Virtual Mobile Number Regulations

How to enable flows for your existing 1300 number

Learn how to change your Pickle plan for 1300, 1800, or virtual phone numbers. Contact our team via chat or email to request a plan change, processed on the 1st…

How to Change Your Plan

If you already have an existing inbound service, transferring your number to us is easy.

Porting Your Number to Pickle

We’re sorry to see you go, but we understand your business needs may change. To ensure a smooth transition when porting your Pickle numbers to another provider, please follow these…

Porting Away Your Pickle Numbers

A quick "how-to" on disconnect your Pickle Number.

Disconnecting your Pickle Number

Find answers to all your Virtual Phone Number questions in the Think Pickle Help Centre. Learn about setup, features, and troubleshooting for 1300, 1800, local, and mobile numbers.