Both Pickle and our customers must adhere to phone number regulations. To help you comply with these regulations and minimize the risk of disruption to your phone numbers, we maintain an up-to-date guide of phone number regulatory requirements.

Local regulations often require providing adequate identity documentation to carriers or a local enforcement agency. To avoid urgent escalations from regulators, we urge you to provide the required information.

Requirements for Individuals

Proof of Identity

  • Government-issued ID

  • Passport

Proof Of Address

  • Government-issued ID showing address

  • Utility bill

  • Tax notice

  • Rent receipt

  • Title deed

Requirements for Businesses

Proof of Identity 

  • Commercial registry or equivalent

Proof of Address

  • Commercial registry or equivalent showing address

  • Utility bill

  • Tax notice

  • Rent receipt

  • Title deed

Proof of Business ID

  • Commercial registry or equivalent

Verification takes 1-3 business days to complete and is a once-off task.
To begin the verification process, please login here or sign up here

Head to Phone Numbers --> Add New Service --> Mobile Number

If you have any questions or concerns please contact us on 1300 688 588 or via email [email protected]

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