Both Pickle and our customers must adhere to phone number regulations. To help you comply with these regulations and minimize the risk of disruption to your phone numbers, we maintain an up-to-date guide of phone number regulatory requirements.
Local regulations often require providing adequate identity documentation to carriers or a local enforcement agency. To avoid urgent escalations from regulators, we urge you to provide the required information.
Requirements for Individuals
Information Required
· Proof of Identity
· Proof of Address
Proof of Identity
Valid Australian drivers license/photo card (Front & Back)
OR
Two forms of ID
Proof of Identity (Current)
· Government-issued ID
· Passport
Proof Of Address
Utility bill
Tax notice
Rent receipt
Council rates
Requirements for Businesses
Information required
· Business ID Number
· Business Name
· Business Address
Acceptable supporting documents
· ASIC Company Extract -
(For an example of a complete ASIC Extract- Click here )
· Commercial registry and bank statement
· Commercial registry and proof of address
Proof of Identity
Commercial registry or equivalent
(For an example complete ASIC Extract- Click here )
Proof of Address
Commercial registry or equivalent showing address
Utility bill
Tax notice
Rent receipt
Title deed
Proof of Business ID
Commercial registry or equivalent
Verification takes 1-3 business days to complete and is a once-off task.
It is important that we obtain the requested information at first instance as delays in verification may impact the availability of the number chosen.
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If you have any questions or concerns please contact us on 1300 688 588 or via email [email protected]