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How to Activate a Smart Number with Think Pickle
How to Activate a Smart Number with Think Pickle

Learn how to activate your smart number with Think Pickle. Follow our step-by-step guide for seamless activation and tailored business plans.

Updated over a month ago

What is a Smart Number?

A smart number is a memorable phone number that enhances your business's brand identity and customer reach. These numbers, such as 1300-FLOWERS or 1800-PIZZA, combine letters and numbers to make your contact information stand out. Businesses often purchase these numbers from the Australian Communications and Media Authority (ACMA Numbering System).

Once you've acquired a smart number through ACMA, the next step is to activate it with a reliable provider like Think Pickle.


Why Choose Think Pickle to Activate Your Smart Number?

At Think Pickle, we simplify the activation process for your smart number and provide feature-packed plans designed for businesses. Here's why businesses trust us:

  • Seamless Integration: Activate your smart number effortlessly with our expert team.

  • Flexible Plans: Choose from our affordable plans tailored to your business needs.

  • Comprehensive Features: Call routing, time and day management, and more.

  • Dedicated Support: Australian-based team ready to assist.


Steps to Activate Your Smart Number

Activating your smart number with Think Pickle is straightforward. Follow these steps to get started:

  1. Log into the ACMA Numbering System

  2. Download Your EROU Invoice

    • Navigate to "My Numbers" in the ACMA dashboard and locate your smart number.

    • Download the Enhanced Rights of Use (EROU) invoice as proof of ownership.

  3. Sign Up with Think Pickle

  4. Provide Your Smart Number Details

    • During the sign-up process, enter the following details:

      • Your Smart Number: e.g., 1300-FLOWERS or 1800-PIZZA.

      • EROU Invoice: Upload your EROU proof of purchase.

  5. Set Up Call Routing

    • Choose where calls to your smart number should be forwarded—your office line, mobile, or call centre.

  6. Complete the Process

    • Review your details, accept the terms and conditions, and complete your application.

  7. Enjoy Your Activated Smart Number

    • Once activated, start using your smart number to enhance customer communication and boost your brand.


Frequently Asked Questions

Q: What is an EROU invoice, and why is it required?
A: The Enhanced Rights of Use (EROU) invoice is proof of ownership for your smart number. It’s a mandatory document to activate your number with a provider like Think Pickle.

Q: How long does activation take?
A: Activation typically takes 1-3 business days, depending on the complexity of your setup and the information provided.

Q: Can I port my existing smart number to Think Pickle?
A: Yes! If you already have a smart number with another provider, you can port it to Think Pickle. Contact our team for assistance.

Q: Are there additional charges for smart numbers?
A: In addition to the plan fees, activation of premium features (e.g., call routing enhancements) may incur additional costs.


Ready to Activate Your Smart Number?

Let Think Pickle handle the technicalities so you can focus on running your business.
📞 Call us today at 1300 688 588
📧 Email us at [email protected]
💻 Book a Consultation


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