Before installation
-
nbn® determines if a technician visit is required
-
You may need to ensure access to communications rooms or risers
-
Power must be available at the installation location
During installation
Depending on the connection type, nbn® may:
-
Install or activate an nbn NTD
-
Test the physical connection
-
Confirm signal levels
Pickle does not attend nbn® technician visits but can guide you on preparation.
After activation
Once nbn® confirms activation:
-
Pickle finalises service configuration
-
Your modem is connected and tested
-
Optional services (phones, lift phones) can be validated
Activation timelines can vary and are controlled by nbn®.