Home 🌐 Internet Services 🔧 Common NBN Issues & First Checks

🔧 Common NBN Issues & First Checks

Last updated on Feb 06, 2026

Common Issues

  • No connection

  • Dropouts

  • Slow speeds

  • VoIP call issues


First Checks You Can Perform

  • Restart modem/router

  • Check power and cabling

  • Test with a wired device

  • Confirm no local outages


When to Contact Pickle

If issues persist after basic checks, Pickle can:

  • Perform remote diagnostics

  • Check service status

  • Escalate where required