Home Support Policies What Pickle Supports (Scope of Support)

What Pickle Supports (Scope of Support)

Last updated on Dec 13, 2025

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Pickle supports the services we provide and manage.


Supported by Pickle

  • Business Internet services

  • Cloud PBX and inbound numbers

  • Mobile services supplied by Pickle

  • Emergency Lift Phone connectivity

  • Managed IT services (where contracted)


Configuration & Guidance

We provide:

  • Service configuration

  • Fault diagnosis

  • Best-practice guidance


Third-Party Dependencies

Some issues may involve:

  • Carriers

  • Building infrastructure

  • Power providers

  • Customer-managed networks

In these cases, Pickle will coordinate where possible but cannot control third-party resolution times.