Home Phone Systems (Cloud PBX) Cloud PBX Troubleshooting Guide

Cloud PBX Troubleshooting Guide

Last updated on Dec 13, 2025

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This guide covers the most common Cloud PBX issues.


Calls Not Ringing

Check:

  • Internet connectivity

  • Device registration

  • Business hours routing


One-Way or Poor Audio

Likely causes:

  • Wi-Fi interference

  • Insufficient bandwidth

  • Router configuration


Softphone Issues

  • Recheck credentials

  • Restart app

  • Test on alternate network


When to Contact Pickle

If issues persist after basic checks.