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Pickle Cloud PBX allows you to use multiple device types under one phone system.
Desk Phones
Desk phones are ideal for offices and reception areas.
Key points
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Pre-configured by Pickle
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Plug-and-play
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HD voice quality
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Ethernet connection required
Best practices
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Use wired Ethernet
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Avoid Wi-Fi extenders
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Ensure power is stable
Softphones (Computer Apps)
Softphones allow staff to make and receive calls from a computer.
Best for
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Remote staff
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Hot-desk environments
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Hybrid teams
Common issues
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Incorrect login details
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Firewall blocking VoIP traffic
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Poor headset quality
Mobile Apps
Mobile apps allow calls from your business number on a smartphone.
Important notes
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Uses Wi-Fi or mobile data
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Call quality depends on signal
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Battery optimisation settings may affect reliability
Using Multiple Devices
One extension can ring:
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Desk phone
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Softphone
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Mobile app
All at once, or in sequence.