If you already have an inbound number with another provider, you can transfer it to Pickle while keeping the same number.
Porting is free unless your losing provider charges a release fee.
Information Needed
To begin, we need:
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Your current inbound number
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Latest invoice showing ownership
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Authorised contact details
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Completed PIC (Porting) form
Porting Timeframes
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Simple ports: 3–7 business days
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Complex or corporate ports: 10–20 business days
Your number continues to work during the porting process.
The Cutover Process
You'll receive a cutover window.
During cutover:
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Calls may momentarily drop
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Routing switches to Pickle
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You will confirm the service is active
Common Porting Issues
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Incorrect customer details
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Number not owned by your business
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Suspended service with losing carrier
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Existing contract restricting port-out
We’ll notify you immediately if the losing carrier rejects the port.