Your Managed IT plan includes a complete set of tools and services that keep your business secure, stable, and supported. Below is a clear breakdown of everything covered.
✔ Device Management
We manage and maintain:
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Windows PCs
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Laptops
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Mac devices (if applicable)
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Workstations and office hardware
Includes:
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Security hardening
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Patch management
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Antivirus/EDR setup
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Performance monitoring
✔ Cybersecurity Protection
Security is a core part of Managed IT. Services include:
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Managed antivirus / EDR
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Multi-factor authentication setup
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Threat protection
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Email security and spam filtering
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Password policy enforcement
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Security audits
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Staff security awareness guidance
✔ Remote Helpdesk Support
Available to assist with:
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Software issues
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Login or MFA problems
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Email setup
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Printing errors
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Device troubleshooting
Support is delivered in a friendly, accessible tone consistent with Pickle’s brand values.
✔ Software & Operating System Updates
We ensure devices stay secure and stable with:
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Automated Windows updates
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App patching (browsers, Office, Teams, etc.)
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Version verification
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Vulnerability remediation
✔ Network & Wi-Fi Support
We help maintain your business network:
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Routers, switches, Wi-Fi access points
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VLANs (if applicable)
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Performance tuning
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Secure configuration
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Guest Wi-Fi setup
Aligned visually with Pickle’s design aesthetic for any guides or diagrams.
✔ Backup & Data Protection
Options include:
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Cloud backup (OneDrive/SharePoint)
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Offsite backup
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Endpoint backup
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Disaster recovery plans
✔ Monitoring & Automated Alerts
We proactively monitor:
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Device health
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Disk space
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Antivirus status
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Software versions
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Network uptime
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Critical security events
This helps us take action before small issues become big ones.