1. Dashboard Overview
The Pickle dashboard is your central hub for managing all your services.
Quick Access: View your active services, invoices, and usage at a glance.
Service Management: Easily manage and configure your subscriptions and features.
Real-Time Notifications: Stay updated with alerts about service changes or issues.
2. Account Settings
Personalise your account to suit your business needs.
Profile Information: Update your contact details, email, and password.
Business Details: Add or modify your business name, address, and ABN for billing purposes.
Security Settings: Enable two-factor authentication (2FA) for enhanced account security.
3. Billing and Payments
Understand and manage your billing with ease.
View Invoices: Access your past and current invoices for transparency.
Payment Methods: Add or update your credit card or other payment methods.
Billing Cycles: Understand your billing schedule and track upcoming payments.
4. Service Management
Customise and control your Pickle services directly from your account.
Upgrade or Downgrade Plans: Adjust your services to meet changing business needs.
Add New Services: Explore and activate additional Pickle solutions.
Deactivate Services: Cancel services you no longer require.
5. Usage Tracking
Monitor your service usage to avoid unexpected charges.
Data Usage: Track internet data consumption for Business Internet plans.
Call Logs: View call history and details for Office Phone and Virtual Phone services.
Service Alerts: Receive notifications when you’re approaching usage limits.
6. Support and Assistance
Access support directly from your account.
Help Centre: Browse articles and guides to resolve common issues.
Support Tickets: Submit and track support requests for personalised assistance.
Live Chat: Get real-time help from our support team.
7. Notifications and Alerts
Stay informed about important updates.
Service Updates: Receive notifications about scheduled maintenance or feature upgrades.
Billing Reminders: Get alerts for upcoming payments or overdue invoices.
Account Security: Be notified of login attempts or security changes.
8. Integrations and Customisation
Connect your Pickle account with other tools and tailor services to your workflow.
API Access: Use the Public API for advanced integrations.
Workflow Customisation: Set up automations using tools like Flow Builder.
Third-Party Apps: Integrate with software like CRM platforms or project management tools.
Get the Most Out of Your Pickle Account
Understanding these features will help you optimise your Pickle experience and ensure your account is fully tailored to your business needs.
If you have further questions, visit our Help Centre or reach out to our support team for assistance.
Welcome to Pickle – your partner in seamless business communication and connectivity!