Article content
Flows Building is Pickle’s application for designing, managing and running automated workflows.
This article explains:
-
What Flows Building is
-
What you can do with it
-
How support works
-
Where to go for help when something isn’t working
If you’re new to Flows Building, start here.
What Is Flows Building?
Flows Building allows you to create automated workflows by connecting steps (nodes) together in a visual flow.
Flows are used to:
-
Automate repeatable processes
-
Trigger actions based on events
-
Reduce manual work
-
Improve consistency across systems
Once a flow is published, it runs automatically based on the conditions you define.
What You Can Do in Flows Building
With Flows Building, you can:
-
Create and edit workflows
-
Connect triggers, conditions and actions
-
Control how and when flows run
-
Test flows before publishing
-
Update or disable flows as requirements change
Flows can be simple or complex, depending on your needs.
Typical Use Cases
Flows Building is commonly used for:
-
Process automation
-
System integrations
-
Event-driven actions
-
Data handling or routing
-
Reducing manual operational steps
Each flow is tailored to your specific business logic.
Getting Started
If you’re new to Flows Building:
-
Review your use case and desired outcome
-
Create a new flow
-
Add and connect the required steps
-
Test the flow behaviour
-
Publish the flow
Flows should always be tested before being used in production.
Making Changes to Flows
You can update flows at any time to:
-
Adjust logic
-
Add or remove steps
-
Fix issues
-
Improve performance
Depending on your setup, changes may take effect immediately or after republishing.
Common Issues Users Encounter
Some common reasons a flow may not behave as expected include:
-
The flow is not published
-
A trigger condition is not met
-
A required step is misconfigured
-
Permissions or access are missing
-
External systems are unavailable
Most issues can be identified by reviewing the flow configuration and recent changes.
Getting Help With Flows Building
If you need help with Flows Building, support works best when you can provide:
-
The name of the flow
-
What you expected to happen
-
What actually happened
-
When the issue occurred
-
Any recent changes made
This helps support identify the issue more quickly.
When to Contact Support
Contact Pickle Support if:
-
A flow is not triggering
-
Actions are failing
-
You cannot publish or update a flow
-
You suspect a system or permission issue
-
You need help designing a flow
Support can help troubleshoot issues and guide best practice.
Where to Go Next
Depending on what you need to do next, see:
-
Setting up your first flow
-
Editing and publishing flows
-
Troubleshooting Flows Building issues
-
Managing access and permissions
These articles go into more detail on specific tasks.
Final Notes
Flows Building is designed to be flexible and powerful.
Taking time to plan and test your flows will help ensure reliable outcomes and fewer issues over time.