Home Flow Builder Caller's state is

Caller's state is

Last updated on Jan 07, 2026

Route calls based on the caller's state.

You may want to chain several of these nodes together to provide a different flows for different regions. 

Property Configuration

Operator: 'less than', 'greater than', 'between', 'is' or 'any of'

 Value: Caller's state. 'NSW', 'VIC' etc

Typically, state will be unknown for mobile numbers. Make sure you handle this case.

Examples

Forward calls to the closest store