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Emergency Lift Phone Troubleshooting

Last updated on Dec 13, 2025

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Emergency Lift Phones are safety-critical services.


If a Lift Phone Is Not Working

Immediately check:

  • Power to the unit

  • Network connectivity

  • Recent building works


Do Not Delay Reporting

If the lift phone is offline or cannot place calls:

  • Contact Pickle immediately

  • Include site address and lift ID

These issues are treated as high priority.