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Wi-Fi Issues vs Internet Issues (How to Tell the Difference)

Last updated on Dec 13, 2025

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Many reported “internet problems” are actually Wi-Fi issues.


Signs It’s a Wi-Fi Issue

  • Ethernet works normally

  • Issue only affects certain rooms

  • Speed improves close to the router


Signs It’s an Internet Issue

  • Wired and wireless devices affected

  • Router shows loss of connection

  • Speed tests consistently poor


Improving Wi-Fi Performance

  • Move closer to the access point

  • Avoid placing routers in cupboards

  • Reduce interference from other devices

  • Consider additional access points

Pickle can recommend improvements if needed.