Wi-Fi Issues vs Internet Issues (How to Tell the Difference)

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Many reported “internet problems” are actually Wi-Fi issues.

Signs It’s a Wi-Fi Issue

• Ethernet works normally

• Issue only affects certain rooms

• Speed improves close to the router

Signs It’s an Internet Issue

• Wired and wireless devices affected

• Router shows loss of connection

• Speed tests consistently poor

Improving Wi-Fi Performance

• Move closer to the access point

• Avoid placing routers in cupboards

• Reduce interference from other devices

• Consider additional access points

Pickle can recommend improvements if needed.