Article content
From time to time, known issues may affect certain services.
This article provides:
-
Transparency
-
Status updates
-
Workarounds where available
What Is a Known Issue?
A known issue is a problem that:
-
Has been identified
-
Is under investigation or resolution
-
May affect some customers
How Known Issues Are Managed
-
Logged internally
-
Prioritised based on impact
-
Updated as progress is made
What Customers Should Do
If you believe you are affected:
-
Check this article first
-
Contact Pickle Support if needed
-
Include relevant details to speed up resolution