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Pickle regularly improves its services to enhance reliability, security, and performance.
This article explains:
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What types of updates we make
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How updates are communicated
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What customers should expect
What We Mean by Product Updates
Product updates may include:
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Network improvements
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Feature enhancements
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Platform upgrades
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Performance optimisations
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Security updates
These updates are designed to improve your experience without disrupting service.
Will Updates Affect My Service?
Most updates:
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Are applied transparently
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Do not require customer action
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Occur during low-impact periods
If an update is expected to affect service, we provide advance notice.
How We Notify Customers
Notifications may be sent via:
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Email
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Help Centre announcements
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Service notifications
Do I Need to Do Anything?
In most cases, no action is required.
If action is needed, clear instructions will be provided.