Proper installation of an Emergency Lift Phone is essential for safety and compliance. This guide covers what installers need to know, what building managers should prepare, and how commissioning works.
1. Pre-Installation Checklist
Before arriving onsite, the installer should confirm:
✔ Access to the lift machine room
✔ Access to risers or conduits
✔ Location of the communications cabinet
✔ Availability of power (preferably backed by UPS)
✔ Cabling pathway from lift car to machine room
✔ LTE signal availability (for SIM-based services)
2. Required Hardware
Depending on the service type, installers may use:
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ATA (Analogue Terminal Adapter) for VoIP
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LTE/4G Modem with SIM
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Hybrid ATA + LTE module
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Lift car speech unit (from lift contractor)
Pickle provides pre-configured networking hardware.
3. Wiring Requirements
For VoIP (ATA) Installations
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Analogue tip/ring wiring from lift car to ATA
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ATA must be installed in machine room or comms room
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Shortest, cleanest cable path is preferred
For LTE Installations
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Install modem where signal is strongest
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External antennas may be required in thick concrete buildings
For Hybrid Installations
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ATA connects via Ethernet
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LTE connects as failover WAN interface
4. Power Requirements
Emergency Lift Phones must remain operational during outages.
This requires:
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A UPS powering the ATA/router
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Lift controller auxiliary power
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Battery-backed speech units (depending on brand)
Your lift contractor will confirm battery compliance requirements under AS 1735.19.
5. Commissioning Steps
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Connect lift phone wiring
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Power the ATA or LTE modem
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Confirm device registration
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Make a test emergency call
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Verify caller ID & DTMF tones
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Confirm monitoring visibility
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Update building documentation
Pickle Support is available during commissioning to assist remotely.
6. Final Handover
You should receive:
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Completed installation advice
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Test call logs
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Hardware serial numbers
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Monitoring confirmation
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Backup-power verification