Go to the Phone Numbers menu in the Customer Portal.
Then click Add New Service
and select either 1300 Number
or 1800 Number
, then follow the prompts.
You will need the following information;
- Your existing 1300/1800 number
- The name of your current provider
- Your current account numbers (This should be display on the invoice)

Pro Tip: Unsure who your provider is? You can look it up using theNumberSystem number look up tool. Simply enter your 1300/1800 number in Number
field then click search. Your current provider is displayed in the Current holder
field.