Service Summary
The IT Environment Audit is a strategic service designed to provide business owners with actionable recommendations to enhance their IT infrastructure. It focuses on assessing physical infrastructure, software, applications, users, and processes to align IT capabilities with business goals, especially during periods of growth (organic, acquisition, or merger).
What’s Included?
The audit is offered in three tiers: Basic, Standard, and Advanced. Each level provides varying deliverables:
Deliverable | Basic | Standard | Advanced |
LAN Audit Assessment | ✔ | ✔ | ✔ |
Hardware Assessment | ✔ | ✔ | ✔ |
General Security Assessment | ✔ | ✔ | ✔ |
Report (PowerPoint Presentation) | ✔ | ✔ | ✔ |
Report (Comprehensive Full) | ✖ | ✔ | ✔ |
Onsite Assessment | ✖ | ✔ | ✔ |
Wi-Fi Audit Assessment | ✖ | ✔ | ✔ |
Data Storage Assessment | ✖ | ✔ | ✔ |
User Access Management | ✖ | ✔ | ✔ |
Network Availability | ✖ | ✔ | ✔ |
Internet, Web & Cloud Readiness | ✖ | ✖ | ✔ |
Virtualisation Readiness | ✖ | ✖ | ✔ |
Deliverable Highlights
LAN Audit: Assesses your network's health, configuration, and performance, identifying any weaknesses.
Hardware Assessment: Reviews the age, specifications, and lifecycle of your desktops, servers, and peripherals.
General Security Assessment: Checks for firewalls, antivirus software, password policies, and basic vulnerabilities.
Wi-Fi Audit: Evaluates signal strength, coverage, and performance of wireless access points.
User Access Management: Reviews access controls for users and devices, ensuring proper rights management.
Data Storage Assessment: Analyses storage usage, backup configurations, and security.
Virtualisation Readiness: Determines the infrastructure’s suitability for hosting virtual environments or cloud migration.
Key Benefits
Identify Risks: Discover gaps in IT infrastructure that may affect scalability and efficiency.
Actionable Recommendations: Get a clear roadmap of what, where, why, and how to improve your IT setup.
Future Readiness: Plan IT investments and upgrades for better alignment with your business goals.
Customisation: Tailored assessments for infrastructure, storage, security, and virtualisation readiness.
Customer Responsibilities
To ensure the best results:
Make technical staff and business owners available for meetings and workshops.
Provide accurate information about your IT environment and services.
Complete the pre-audit checklist provided by Pickle.
Support and Pricing
Contact Pickle Support: For inquiries, call 1300 688 588 or log a ticket in the Pickle Portal.
Invoicing: Charges are based on the selected package and invoiced upon delivery and acceptance.
For more information, check the Critical Information Summary (CIS) provided by your Pickle Sales Partner.
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