There are four customisation greetings in your account: Main Greeting, Announcement Greeting, Individual, Extension Greeting, and Voicemail Greeting.

• Main Greeting This is what someone hears when they call your Pickle number. It’s the “Thank you for calling ABC Company…”recording that you hear when your call is first connected.

• Announcement Greeting This can be played to callers to promote new products or changes to your business “We will be closed for the long weekend…”

• Busy Voicemail Greeting The recording that plays when someone goes to voicemail if your miss your call through business hours. “Our team is busy helping other customers…”

• After Hours Voicemail Greeting The recording that plays when someone goes to voicemail after your business is closed. “We are currently closed…”

Pickle has many prerecorded options to add to your greetings, so you can choose what’s easiest for you!

Did this answer your question?